Usually, a business faces several issues coming from both clients and employees, and these may have been resulted from a lot of factors. Nevertheless, to resolve existing issues or concerns, any Crescent Processing Company Complaints need to be addressed directly to the concerned party. Despite the problems and issues arising, it is always the customer\’s obligation to read out the company\’s laws and regulations.
Some clients of the Crescent Processing Company are close minded when it comes to facing the issues of paying additional fees. Unlike other processing companies, Crescent does not have hidden fees as every merchant becoming a CPC client should complete a confirmation call and get a copy of the merchant application as well as the terms and conditions. The company also informs merchants of any fees that they might incur.
CPC doesn\’t subjectively augment any raise for the charged fees. If possible, CPC would like to maintain their rates despite the increase of charges made by credit card companies. You are also not obliged to get extra payment services as the principal service merchants should accept is the credit card processing service.
Since most consumers would prefer a shorter period of contracts, Crescent provides an option of either 2 years or 4 years contract. If you decide to end the contract, the company will perform an evaluation procedure. So that you can gracefully exit from CPC, you need to achieve the right requirement for the assessment.
Crescent is also able to maintain their promise for equipment provisions, as long as you remain to be a merchant of the company. In addition, any merchant who chooses to get extra services will also receive the necessary devices free-of-charge. The greatest part of being with Crescent is that you are entitled to use free equipments without increase on charges.
But, as a responsible CPC client, it is your common task to safely return the equipments before leaving the company. In case the equipment is checked and found to be with defects or uncertain problems, you need to shell out the needed compensation. Knowing this information is vital prior to contract signing and agreement.
The Better Business Bureau has the right to record and rate the performance of Crescent Processing Company. In the site of BBB, you can find an outcome of 314 complaints against CPC, where several issues include the products and services offerings, sales and marketing, billing, and other concerns. However, within this span of time, the company has already served over 60,000 merchants all throughout the United States.
And so, we can conclude that their system has been managed almost perfectly. Since Crescent Company makes use of virtual technology, other prospects tend to worry and question how the company can live up to their promises of providing quality services. There will surely be no chance for doubtful questions since all the activities made with the company are well noted unto their system online.
So that sales agents can possibly reach out to more prospects, the company provides them with the right equipments and tools. The devices given to both the owners and employees are all with no beginning charges. A total of $300 is the amount required to be deposited by each employee, but it can be paid by deducting some amounts on their closed sales deals.
Returning the equipment on its perfect condition is a must for an agent who has decided to quit on the job, and the deposited money will be given back as well. The Crescent Processing Company complaints are all solved quickly before it starts to worsen. Since the company ensures customer support, and constantly records all transactions online, there is no doubt that they have been trying their best to maintain the trust that their clients had given them.
CPC is keeping in mind that some people hated long-term contracts.